The tribe is having dinner. They have got a nice fire going. The men have been out hunting all day. They have brought back enough meat to last for a while, so everybody is happy. Life seems good.
The eldest is telling an educational story to the younger tribe members. Something that will help them next time they are in a sticky situation with a ferocious animal. All the listeners are tired after a hard day of surviving so only some are focused on listening. Others are already nodding off.
Along comes a marketer. Running and shouting. Waving his hands. Jumping up and down. Doing everything he can to get him and his message noticed.
What do you think might happen?
The tribe thinks they are being attacked by the relative of the animal they just had for dinner? They think that the tribe next door has launched a surprise attack to steal the fresh meat?
It really makes no difference what the tribe actually thinks. The fact is, the marketer is going to get punished. Punished bad. Really bad.
The tribe is not going to ask questions when they feel someone is threatening them. They are going to do everything they can to defend themselves and their possessions.
Marketers in the digital age are increasingly facing the same situation. The tribe is minding their own business in their own little social network. Doing things that they find important. Things they are passionate about. But marketers are still using their mass media tactics. Running and shouting. Jumping and waving their hands. And getting punished.
Now, how will a smart marketer get the tribe interested in what he has to say?
Approach the tribe in daylight. Offer them some handpicked berries. Or anything else that they might find valuable. Give them something and start building a relationship.
The next time it’s going to be much easier. They are going to start to trust the marketer and might even ask him to join them for dinner. Maybe the marketer will be the person that gets to tell the story. If the marketer is really wise he is going to throw in a few questions to get the tribe involved in product development. “Should I call my new thing iron or rion?”
Digital is bringing back the tribe and the only way for a marketer to survive is to build a relationship. A real, honest to god, relationship. No shortcuts. No way to cheat or fake it.
December 8th, 2007 | filed under cave, digital, marketing, tribalization | Trackback |
[…] My friend and co-founder, Hannu Ripatti, has been writing a blog for sometime now, called Garbage is an analog concept. He has a lot of good entries there already, but I especially like the “Dinner in the cave“. […]
A+.